Question 1

How long have you been in business?

Accepted Answer

Key Realty Solutions began June 2009.

Question 2

Can I apply for one of your properties online?

Accepted Answer

Please fill out the contact form out the contact page

Question 3

How do I organize to view one of your properties?

Accepted Answer

We include a link on each available property that you can see pictures of and call and book an appointment to visit.

Question 4

Is parking and locker included?

Accepted Answer

Each property is different. See the available listing for more information

Question 5

How do I pay monthly rent?

Accepted Answer

Rent is payable monthly on the date stated on the agreement through postdated cheques or Email Transfer.

Question 6

Is Tenant Insurance required?

Accepted Answer

Tenant insurance is mandatory to protect your personal belongings. It is the tenant’s responsibility to renew.

Question 7

Do you have a pet’s policy?

Accepted Answer

Pets are welcome and policy varies between properties and depends on the management policies of each building pertaining to the size of pet.

Question 8

What is your walk through process?

Accepted Answer

We will walk through the home before moving in and move out with the tenant.

Question 9

What is the notice period for the end of tenancy?

Accepted Answer

We would expect our tenants to give us 2 months’ notice.

Question 10

How are maintenance calls handled?

Accepted Answer

Calls are answered 24/7 and an appointment will be set within 24 hours

Question 11

How long does it take to get a repair made?

Accepted Answer

Repairs time can vary depending on what is wrong and the severity. Most of our vendors will call you to set up an appointment within 24 hours.

Frequently asked questions